FAQ

General questions

Before reaching out to us directly, please go through our FAQ with general inquiries. You might find your answer here.
What types of shoes do you offer?

We provide a wide selection of sneakers for men, women, and kids, combining style, comfort, and durability.

How do I place an order?

Browse our collections, select your favorite products, add them to your cart, and complete the checkout process.

What payment methods are accepted?

We accept major credit/debit cards, PayPal, and other secure payment options.

How long does shipping take?

Orders are processed within 24 hours. Delivery usually takes 2–5 business days, depending on your location.

Can I return or exchange a product?

Yes! Returns or exchanges are accepted within 14 days of receipt, as long as items are in their original condition.

How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email to monitor its status.

Do you offer customer support?

Absolutely! Contact us anytime via email, phone, or our contact page for any assistance.